Return & Refund Policy

At Whebbo, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, items must be:

Unused and in their original condition
In the original packaging
Accompanied by proof of purchase

Please note that final sale items, custom orders, and earrings (for hygiene reasons) are non-returnable.

How to Initiate a Return

To start a return, please contact us at support@whebbo.com with your order number and reason for return. We will provide you with return instructions within 2 business days.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us at support@whebbo.com.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Original shipping charges are non-refundable.

Contact Us

If you have any questions about our return policy, please reach out to us at support@whebbo.com.