Return & Refund Policy
Return & Refund Policy
At Whebbo, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.
Returns
We accept returns within 14 days of delivery. To be eligible for a return, items must be:
- Unused and in their original condition
- In the original packaging
- Accompanied by proof of purchase
Please note that the following items are non-returnable once used, for hygiene and safety reasons:
- Wireless Mini Hair Straightening Comb
- Mini Electric Grain Crusher & Grinder
How to Initiate a Return
To start a return, please contact us at support@whebbo.com with your order number and reason for return. We will provide you with return instructions within 2 business days.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us at support@whebbo.com with your order number and a photo of the issue.
Warranty
All products come with a 30-day warranty covering manufacturing defects. If your item stops working due to a defect within 30 days of delivery, contact us at support@whebbo.com and we'll arrange a replacement or refund. The warranty does not cover damage caused by misuse, accidental damage, or normal wear and tear.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Original shipping charges are non-refundable.
Contact Us
If you have any questions about our return policy, please reach out to us at support@whebbo.com.